Should a person be unable to attend a class; the booking system will prevent cancellations within 1 HOUR. Therefore none attendees must cancel via the booking system before the 1 HOUR cut off. Failure to cancel before the 1 HOUR cut off, will result in a ‘No Show’ classification.
Class users are advised not to book onto two classes happening at the same time. Therefore to choose ONE OR THE OTHER class.This includes booking onto two reserve lists, or one class and one reserve list. Lift UP will directly cancel BOTHCLASSES of any person booked onto two classes happening at the same time.
Class attendees are requested to be on time. A 5 MINUTE window is given, however the class will ‘CLOSE’ at 5 minutes after it’s start time and entry will not be permitted.
Class availability is now directly linked to membership type. The booking system will not permit members to book on more class than their membership type allows for. Members are advised to discuss their membership type directly with the Lift UP Team. However, as an example Lift UP Gym’s current 6 Month Direct Debit membership costs £27.99pcm and permits 10 bookable classes per week.
If 1 HOUR before the class start time, a class has 3 or less members booked on, it will be cancelled by the gym. Lift UP Gym will notify those members booked on as soon as possible.